Legal Governance & Standards

Professional Tool & Plant Rental Terms

Incorporating Hire Association Europe (HAE) October 2022 Standards for the hire and sale of goods to business and consumer clients.

HIRE
HAE Standards

Operating strictly in accordance with Hire Association Europe October 2022 guidelines for fair and transparent plant rental.

Customer Attention

Please review clause 19 carefully regarding limitation of liability and operational risk responsibilities during hire periods.

Damage Waiver

Optional damage waiver protection covers accidental site damage and theft subject to stipulated conditions and excess tiers.

Consumer Rights

Full statutory protections and 14-day distance selling cancellation rights apply where applicable to eligible consumers.

Important Notice to Hirers

The Customer's attention is particularly drawn to the provisions of clause 19 (Limitation of liability) and responsibilities regarding equipment care, fuel usage (red diesel regulations), and insurance coverage.

1. Interpretation & Definitions

In these conditions, key terms such as “Consumer”, “Contract”, “Hire Goods”, “Rental”, and “Total Loss” define the operational parameters between Metro Fixings Ltd (Supplier) and the hiring entity (Customer).

2. Basis of Contract

These conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose. Orders are deemed accepted only when the Supplier issues written confirmation.

3. Hire Period, Risk & Care of Goods (Part 1)

  • Risk & Insurance: Risk passes upon leaving Supplier control. The Customer must maintain comprehensive insurance covering full replacement value and public liability.
  • Red Diesel Restrictions: Strict compliance with HMRC red diesel regulations is mandatory. Use of red diesel without approved exemption incurs flushing and fuel refill charges.
  • Maintenance & Security: Customers are responsible for proper daily care, security, and safe operation by qualified personnel. Unauthorized repairs are prohibited.

4. Damage Waiver, Loss & Termination

Where elected, the optional Damage Waiver covers accidental equipment damage and theft (subject to police notification within 48 hours and excess fee deductibles). In cases of total loss, replacement costs and liquidated damages apply.

Metro Hire Desk

Tool & Plant Rental Enquiries

Need help verifying equipment specifications, arranging site delivery drops, or discussing hire terms?

Call our hire desk directly on 01707 375172 or email Hire@MetroFixings.co.uk.
Supplier Trading Office
Metro Fixings Ltd
Unit 3 Tewin Court, Tewin Road
Welwyn Garden City, AL7 1AU

Company Reg: 8378241
Website: www.metrofixings.co.uk
HAE Accreditation: All hire transactions operate under Hire Association Europe standards, ensuring professional compliance, certified equipment safety, and fair trading practices.

Our Address

Metro Fixings Ltd
Unit 14 Windmill Trading Estate, Thistle Road
Luton, Bedfordshire

Contact Details

Telephone: 01707 375172
Fax: No Fax
Email: sales@metrofixings.co.uk