Commercial & Trade Governance

General Terms & Conditions of Sale

Standard trading terms governing trade accounts, component supply contracts, delivery obligations, and commercial agreements with Metro Fixings Ltd.

LEGAL
Credit Account Terms

Commercial credit accounts are strictly payable 30 days end of month following invoice date, subject to approved credit limit boundaries.

Title Retention

Full legal title and ownership of all supplied hardware remains with Metro Fixings Ltd until all outstanding invoices are cleared in full.

Site Logistics

Delivery schedules are provided in good faith. The buyer is responsible for arranging safe offloading facilities at the designated site location.

Notice of Claims

Consignment shortages or damaged goods must be recorded on delivery notes and formally reported to our trade desk within 24 hours.

1. Contract Formation & Quotations

All contracts entered into with Metro Fixings Ltd incorporate these Terms and Conditions of Sale to the exclusion of all other terms, including any buyer purchasing conditions:

  • Quotations issued by Metro Fixings Ltd constitute an invitation to treat and remain valid for 30 days unless formally withdrawn or adjusted prior to written acceptance.
  • Orders placed by telephone, email, or web portal are binding only upon written confirmation or dispatch of goods from our distribution hubs.
  • Bespoke fabrications, custom-threaded components, or non-catalogue items sourced specifically for site requirements cannot be cancelled once manufacturing or procurement has commenced.

2. Pricing, Invoicing & Credit Terms

Price Variances: Prices are quoted exclusive of UK VAT and delivery charges. We reserve the right to revise prices prior to dispatch to reflect raw material fluctuations or transport cost increases.
Credit Accounts: Approved trade credit accounts operate on strict 30 days net terms (payable by the end of the month following the invoice date).
Late Settlement: Overdue account balances incur statutory interest under the Late Payment of Commercial Debts Act at 8% above the Bank of England base rate, alongside recovery administration costs.

3. Delivery, Risk & Site Access

Deliveries are conducted via our fleet or accredited courier transport under the following conditions:

  • Delivery Dates: Target arrival dates are provided as estimates. Metro Fixings Ltd accepts no liability for direct or indirect losses, site delay penalties, or standing time costs caused by transit disruptions.
  • Risk Transfer: Risk of damage or loss passes to the buyer upon completion of delivery offloading at the designated site coordinates or trade counter collection.
  • Site Unloading: The customer must ensure safe site access and adequate mechanical unloading gear (forklifts or site teams) for bulk pallets or heavy structural fixings.

4. Retention of Title

Legal and beneficial title to all supplied goods remains with Metro Fixings Ltd until the customer has paid for them in full, together with all other sums due on any account. Until title passes, the buyer must store the goods separately, identifiable as Metro Fixings Ltd property, and keep them fully insured.

5. Warranties & Limitation of Liability

We warrant that goods conform to manufacturer specifications and relevant UK engineering compliance standards. Our liability for defective items is limited strictly to replacement or credit value refund. Under no circumstances shall Metro Fixings Ltd be liable for loss of profit, operational downtime, or indirect consequential damage.

Commercial Accounts Desk

Trade Account Support

Need to discuss credit terms, request statement copies, or query an invoice line?

Call our accounts office directly on 01707 375172 or email sales@metrofixings.co.uk.
Registered Trading Office
Metro Fixings Ltd
Unit 14 Windmill Trading Estate
Thistle Road, Luton
Bedfordshire, LU1 3XJ

Company Reg: 08434688
VAT Number: GB 158 5347 18
Governing Jurisdiction: All commercial contracts and disputes shall be governed by and construed in accordance with English Law, subject to the exclusive jurisdiction of the Courts of England & Wales.

Our Address

Metro Fixings Ltd
Unit 14 Windmill Trading Estate, Thistle Road
Luton, Bedfordshire

Contact Details

Telephone: 01707 375172
Fax: No Fax
Email: sales@metrofixings.co.uk